Privacy Policy Wild 33 –
Your Data, Your Rights, Our Protection

At wild 33, we understand that trust is the foundation of any good relationship between a platform and its players. When you register a wild 33 account, make a deposit via Touch 'n Go eWallet or GrabPay, or place a bet on your favourite Malaysia Super League football match, you are entrusting us with valuable personal information.

That trust is something we take seriously. This Privacy Policy is not written as a rigid, confusing legal document — but as a clear and transparent explanation of what we do with your information, and more importantly, what we not do.

Wild 33 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations in Malaysia. We have appointed an internal Data Protection Officer responsible for ensuring that all our data processing practices comply with current legislation.

Wild 33 only collects data necessary to operate the platform effectively and deliver the best experience to Malaysian players. The following are the categories of data we collect:

Wild 33 not collect sensitive data such as your medical information, political views, religious affiliation or sexual orientation. The data we collect is strictly limited to what is necessary for the platform's operations.

The personal data you provide to Wild 33 is used solely for the following purposes:

• Managing Your Account – Registering, verifying, and managing your Wild 33 account, including processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, and CIMB Clicks.
• Security & Fraud Prevention – Identifying and preventing fraudulent activity, money laundering, and multi-account abuse in violation of wild 33's Terms & Conditions.
• Legal Compliance – To fulfil KYC (Know Your Customer) requirements and legal reporting obligations related to the platform's operations in Malaysia.
• Platform Improvements – Analyses aggregated and anonymised usage patterns to improve the performance, design, and user experience of the Wild 33 platform.
• Service Communications – Sends you important notifications relating to your account, security, transactions and changes to our terms.
• Consent-Based Marketing – Sending promotional offers, bonuses, and new product information from Wild 33 to players who have consented to receive marketing communications.

Wild 33 does not sell players' personal data. However, there are limited circumstances in which we may need to share data with trusted third parties:

• Payment Processors – E-wallet and banking service providers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank, CIMB) receive only the minimum data required to process your financial transactions.
• Technical Service Provider – Hosting companies, cloud infrastructure providers and cybersecurity services that support wild 33 in operating the platform — all bound by strict confidentiality agreements.
• Legal Authorities – wild 33 will disclose data when required by Malaysian law, court order, or a legitimate request from law enforcement authorities.
• Third-Party KYC Verification – Identity verification service providers that assist Wild 33 in verifying player eligibility and identity in accordance with KYC requirements.

All third parties who receive Wild 33 player data are required to safeguard that information to a security standard equal to or higher than that maintained by Wild 33.

Wild 33 continuously invests in security infrastructure to ensure the personal data of Malaysian players remains protected at all times. Key security measures we employ include:

• Encryption in Transit (SSL/TLS 256-bit) – All communications between your device and Wild 33's servers are fully encrypted in transit.
• Data-at-Rest Encryption – Sensitive data stored in Wild 33's databases is encrypted using industry-standard encryption algorithms.
• Strict Internal Access Controls – Only Wild 33 staff who require access to specific data for work purposes are permitted to do so — with a full audit log maintained for every access.
• 24/7 Monitoring & Threat Detection – Our automated monitoring systems and cybersecurity team monitor the Wild 33 platform around the clock to detect and respond to any threats.
• Regular Penetration Testing – Wild 33 conducts regular security testing to identify and address vulnerabilities before they can be exploited.
• Two-Factor Authentication (2FA) – Wild 33 players can enable 2FA to add an extra layer of security to their account.

Wild 33 does not retain your personal data for longer than necessary. The following are our data retention guidelines:

• Active Account Data – Retained for as long as your account remains active and in use at Wild 33.
• Closed Account Data – Upon account closure, core data is retained for a minimum of 5 years to comply with Malaysia's financial and anti-money laundering legal requirements.
• Financial Transaction Records – All deposit and withdrawal records are retained for 7 years in accordance with Malaysian financial regulatory requirements.
• Security Logs – Access logs and security activity records are retained for 12 months for investigation purposes if required.
• Marketing Data – Data held for marketing communications purposes is retained until you withdraw your consent or request its deletion.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to you.

In accordance with Malaysia's Personal Data Protection Act 2010 and international best practices, you as a Wild 33 player have the following rights regarding your personal data:

Wild 33 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the Wild 33 platform.

Wild 33 is an exclusive betting platform for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18.

If you believe that someone under the age of 18 has registered a wild 33 account, please contact us immediately at support@wild33.im. We will investigate and take prompt action, including closing the account in question and deleting all associated data.

Wild 33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or technological developments. Any amendments will be published on this page along with the updated date.

For significant changes, Wild 33 will endeavour to notify registered players via email or in-platform notifications. Continued use of Wild 33 after amendments are published will be considered acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The current version is effective from January 2026.

If you have any questions, concerns, or complaints regarding Wild 33's Privacy Policy or how we handle your personal data, please contact us via:

• Email: support@wild33.im (with the subject line: "Data Privacy Inquiry")
• Response Time: wild 33 is committed to responding to all privacy-related enquiries within 3 business days.

If you are unsatisfied with wild 33's response to your privacy enquiry, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body in Malaysia.